Orders are normally processed within 24-48 hours. You should receive an email from us including your tracking number from a reputable courier.

Note: Shipping time might be longer for international orders.

Please remember that this date is an estimate especially during holidays, pandemic, and similar situations. Your order may arrive slightly before, on, or slightly after your estimated delivery date.

To see the progress of your order, please check it here.

Did you wait until your estimated delivery date? Please allow an extra few days for your order to be delivered (especially during busy times) - our reputable carriers are always doing their best to get your order to you.

Make sure you keep an eye on your tracking link for the latest updates.

I want to get a replacement:

If you wish to get a replacement for your defective or damaged order/s you would need to send us proof of the defective item at support@americanlegendrider.com.

You are advised to send us a photo within 24 to 72 hours after receiving the item. Once the issue is validated depending on the situation of the product, we will advise you to send it to us and we will provide you a replacement right away.

We can reship the item at no additional cost. The buyer has to pay first the return shipping fee but we will be able to reimburse the return shipping fee amount via the e-gift card of the amount you paid for the return shipping. You can use the e-gift card on your next purchase. 

A. For faulty, incorrect, or missing items that should be part of the package, please send us a clear picture or video of the problem. 

B. For electronic products, the customer should be able to raise a dispute within 7 days after receiving the item to consider it as a defective item.

Please take note that we do not reprocess damaged items that were caused by the buyer himself as if it was dropped, worn, torn after fitting, and the like. Returning items should be good as new with tag and packing. 

I want another option:

If you wish to get a reimbursement instead of a replacement for your defective order/s you would need to send us proof of the returned item, once the proof of return is validated and the item has been returned to us we will provide you a refund as agreed.

Please note that you will need to return back the item to our designated warehouses. 

a.If this is a return due to defective items or an incorrect order was sent, we will include a refund of the shipping cost you spent together with the refund amount.

b.If this is a return due to a change of mind we will send you a refund after we received the item back. Please note that we will not cover your shipping cost and a restocking fee will be deducted from the total amount of refund.

Our main warehouse is located in the USA. However, due to the large demand, we have opened international warehouses too. So, you need to return your item accordingly for a smooth transaction. Please reach out to our specialists at support@americanlegendrider.com for specific instructions especially to the assigned warehouse.

Note: Refunds are given once we have received the item/s returned in a like-new condition (we retain the right to determine like-new condition).

Please note that we will only be able to reprocess this one last time before we forfeit your claim.

Yes, you can.

A. We process Item Exchange, fees depend on the reason and proof presented by the buyer.

B. In rare cases that the customer accidentally chooses the wrong item to purchase we will try to make modifications but it’s not a guarantee since we normally process orders right away or at least within 24 hours.

Please note that we will only be able to reprocess this one last time before we forfeit your claim.

For products with sizes please refer to their product pages. Size charts are available there. If you have other questions please reach out to us via email at support@americanlegendrider.com.

If you wish to get a replacement for your defective or damaged order/s you would need to send us proof of the defective item at support@americanlegendrider.com.

You are advised to send us a photo within 24 to 72 hours after receiving the item. Once the issue is validated depending on the situation of the product, we will advise you to send it to us and we will provide you a replacement right away.

We can reship the item at no additional cost. The buyer has to pay first the return shipping fee but we will be able to reimburse the return shipping fee amount via the e-gift card of the amount you paid for the return shipping. You can use the e-gift card on your next purchase. 

A. For faulty, incorrect, or missing items that should be part of the package, please send us a clear picture or video of the problem. 

B. For electronic products, the customer should be able to raise a dispute within 7 days after receiving the item to consider it as a defective item.

Please take note that we do not reprocess damaged items that were caused by the buyer himself as if it was dropped, worn, torn after fitting, and the like. Returning items should be good as new with tag and packing. 

We will ship your items according to the order we received from you. We will not be held liable for any parcels that were delivered incorrectly given that we followed your order request. If we are at fault, we will gladly re-process and re-ship the items at no additional cost.

If we have accidentally shipped the wrong item for you then your order, please send us a screenshot of the product you received from us at support@americanlegendrider.com.

Please note that we will only be able to reprocess this once before we forfeit your claim.

We will ship your items according to the address you give us. We will not be held liable for any parcels that go missing because of information errors on your behalf or courier negligence. If we are at fault, we will gladly re-process and re-ship the items at no additional cost.

However, if the parcel still hasn't reached your doorstep despite our courier's claims of it being delivered, given that you were able to check in your post office, give us a leeway of 2 WEEKS before reshipping the item. Who knows, you might be able to find the item in your area.

Please note that we will only be able to reprocess this one last time before we forfeit your claim. Please reach out to us at support@americanlegendrider.com

Our shipping costs vary depending on your location.

However, we also offer FREE SHIPPING, so don't worry we'll let you know at your checkout.

Yes, definitely! As long as the product is in our store it will be back in stock soon. 

However, you can also reach out to our support team at support@americanlegendrider.com and they can give you updates and recommendations.

We're excited that you're interested in our products. Discounts codes are always available on our store homepage. 

However, if you want to get special offers please subscribe to our newsletter or you can email us at support@americanlegendrider.com.